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Support

Need help with a purchase, delivery, or subscription? The fastest way to reach us is Discord.

Contact

Join the Sakib SMP Discord and open a support ticket. Include your Minecraft username, platform, and (if you have it) your order reference.

Open Discord

Common topics

  • • Purchase not delivered yet — deliveries confirm after PayPal verifies payment.
  • • Supporter+ says “Supporter required” — buy Supporter first, then subscribe.
  • • Cancelling Supporter+ — you keep your permanent Supporter rank.
  • • Wrong username/platform entered at checkout — contact support to correct delivery.

Refunds follow our Refund Policy (placeholder until approved copy is added).